Privacy Policy

Last Updated: January 24, 2025

At Earnly, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our AI-native monetization platform.

Your Privacy Matters

We believe in transparency and give you control over your data. This policy explains your rights and how we protect your information.

1. Information We Collect

Information You Provide Directly:

  • Account Information: Name, email address, company information, website URL
  • Payment Information: Billing details, payment method information (processed securely through third-party providers)
  • Profile Information: User preferences, communication settings, and profile customizations
  • Support Communications: Messages, feedback, and support requests you send to us

Information Collected Automatically:

  • Usage Data: How you interact with our platform, features used, time spent
  • Technical Information: IP address, browser type, device information, operating system
  • Performance Data: API usage statistics, response times, error logs
  • Analytics Data: Aggregated usage patterns and platform performance metrics

AI Platform Integration Data:

  • Contextual Information: Sanitized conversation context for recommendation matching
  • Intent Analysis: User intent classification and behavioral patterns
  • Interaction Data: Click-through rates, conversion metrics, and engagement statistics
  • Platform Metadata: API endpoint usage, integration performance data

2. How We Use Your Information

We use your information for the following purposes:

Service Delivery:

  • Provide AI-powered product recommendations
  • Process payments and manage billing
  • Maintain and improve platform performance
  • Deliver customer support and assistance
  • Send service-related communications

Analytics and Optimization:

  • Analyze usage patterns and user behavior
  • Optimize recommendation algorithms
  • Improve platform functionality and features
  • Generate performance reports and insights
  • Conduct research and development

Legal and Compliance:

  • Comply with legal obligations and regulatory requirements
  • Protect against fraud, abuse, and security threats
  • Enforce our Terms of Service and other policies
  • Respond to legal requests and law enforcement inquiries

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following limited circumstances:

Service Providers:

  • Payment Processing: Secure payment processors for transaction handling
  • Cloud Infrastructure: Hosting and data storage providers with strong security standards
  • Analytics Services: Performance monitoring and analytics tools
  • Customer Support: Third-party support platforms for ticket management

All service providers are contractually bound to protect your information and use it only for specified purposes.

Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to the same privacy protections.

Legal Requirements:

We may disclose your information when required by law, court order, or to protect our rights, property, or the safety of our users.

4. Data Security and Protection

We implement comprehensive security measures to protect your information:

Technical Safeguards:

  • End-to-end encryption for data in transit
  • AES-256 encryption for data at rest
  • Multi-factor authentication (MFA)
  • Regular security audits and penetration testing
  • Automated vulnerability scanning

Operational Security:

  • Role-based access controls (RBAC)
  • Employee security training programs
  • Incident response and recovery procedures
  • Regular data backup and recovery testing
  • Secure development lifecycle practices

Security Certifications

Our platform maintains SOC 2 Type II compliance and follows industry-standard security frameworks including NIST and ISO 27001 guidelines.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Data Access Rights:

  • Access your personal information
  • Download a copy of your data
  • Request information about data processing
  • View data sharing practices

Data Control Rights:

  • Correct inaccurate information
  • Delete your personal data
  • Restrict data processing
  • Object to certain uses of data

How to Exercise Your Rights:

  • Account Settings: Manage most preferences directly in your account dashboard
  • Email Requests: Contact privacy@getearnly.com for data requests
  • Support Portal: Submit requests through our customer support system
  • Response Time: We respond to verified requests within 30 days

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Types of Cookies:

  • Essential Cookies: Required for basic platform functionality and security
  • Performance Cookies: Help us understand how you use our platform
  • Functionality Cookies: Remember your preferences and settings
  • Analytics Cookies: Provide insights into platform usage and performance

Managing Cookies:

You can control cookie settings through:

  • Your browser settings and preferences
  • Our cookie consent banner (where applicable)
  • Platform privacy settings in your account
  • Third-party opt-out tools for analytics services

7. International Data Transfers

Your information may be processed in countries outside your residence:

Transfer Safeguards:

  • Adequacy Decisions: Transfers to countries with equivalent privacy protection
  • Standard Contractual Clauses: EU-approved contract terms for international transfers
  • Binding Corporate Rules: Internal policies ensuring consistent data protection
  • Certification Schemes: Privacy Shield and similar certification programs

8. Data Retention

We retain your information only as long as necessary:

Account Data:

  • Active accounts: Duration of service use
  • Inactive accounts: 2 years after last activity
  • Deleted accounts: 30 days (recovery period)
  • Payment records: 7 years (legal requirement)

Platform Data:

  • Analytics data: 2 years maximum
  • Performance logs: 1 year maximum
  • Security logs: 1 year maximum
  • Aggregated data: May be retained indefinitely

9. Children's Privacy

Our platform is designed for business users and is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

Notification of Changes:

  • Email Notification: For material changes affecting your rights
  • Platform Notice: Prominent notice on our website
  • Version History: Previous versions available upon request
  • Effective Date: Changes become effective 30 days after notice

11. Contact Information

For questions about this Privacy Policy or your privacy rights, please contact us:

Privacy Officer:

privacy@getearnly.com
+1 (555) 123-4567
Response within 48 hours

Data Protection Officer:

dpo@getearnly.com
https://getearnly.com/privacy-rights
GDPR & CCPA compliance

Last Updated: January 24, 2025 | Version: 1.0 | Next Review: July 24, 2025